Privacy Policy

This policy explains what this site collects when you ask about a masonry project, why each field is on the form, where your details go, and how long they are kept. It was written for this site rather than adapted from a template, and it is short enough to read in full.

What the request form collects

The form asks for your name, a phone number, an email address, the street address of the property, the city or town, the state, the ZIP code, and an optional description of what you want built. It may put two or three short qualifying questions in front of the contact fields, and your answers to those travel with the request.

Five fields are required: your name, a valid US phone number, your email address, the property address and the ZIP code. The city and the state are optional and only make the first call shorter. The description is optional. The qualifying questions are optional. A request sent with every optional part left blank works exactly the same way as a full one.

The form also carries fields you never see. One records which page of this site you sent the request from. Several record how you arrived: the campaign, medium, keyword or advertising click identifier in the link you followed, the site you came from if it was not this one, and the first page you landed on. One more is a decoy that a person never fills in, and a submission that comes back with it completed is discarded as automated spam. None of those hidden fields holds anything about you personally.

Why the ZIP code is required

Because masonry work is arranged town by town, and a request with no ZIP code cannot be matched to anybody. Which crews will travel to your property depends on the town, and so does the paperwork: the Town of Clay and the Town of Cicero both name fireplaces on the list of work that needs a building permit and neither of them names a patio, while the Town of Manlius publishes its own thresholds for sheds and decks. Your ZIP code decides which of those rulebooks your project sits under. That is why the field will not let you past it.

The property address, why it is asked last, and the one place it never goes

The address does one job: it puts the right contractor in front of the right piece of ground. A ZIP code says who can reach you. The street line says which property, which is what somebody needs before they can say anything useful about the soil, the drainage or what the ground does after rain. It is asked for on the last step of the form, after the questions about the project, because it is the highest friction field on the page and asking for it first loses people who would otherwise have finished.

It is held, shared and deleted on the same terms as everything else described here, with one deliberate exception. If a request ever fails to deliver, the error log records only whether an address was given, never any part of it, because a street line and a ZIP code together name a house and the people living in it. A partly redacted address is not private, it is only slower to read.

What we do not ask for

We do not ask your age, your income, your household, whether you own or rent, or anything about your finances. We do not ask for a card number, because nothing is paid for through this site. There is no login and no account to create.

Visits, and what is measured

The arrival details described above are written once per visit into your browser's own session storage and read back when you press the button. They are gone when you close the tab, they never leave your browser until you submit the form, and they describe where a request came from rather than who sent it.

This site runs no analytics tag, no advertising pixel and no third party visitor tracker today. If one is ever added, this policy is updated in the same edit that adds it, because a measurement tag changes the honest answer to the question of what this site collects.

Cookies and third parties

These are flat static pages. They set no cookies of their own and no advertising cookies. Two typefaces are loaded from Google Fonts, which means your browser requests those font files from Google when a page opens, and ordinary web server logs record page requests the way every web server does.

Who your details reach

Your request is created as a contact in GoHighLevel, the customer records system we use to follow a project from the first call through to the work being booked. It is tagged with this site's own domain so it is always clear which site it came from. That is the only place a request goes. There is no second copy, no backup mailbox and no other recipient: one delivery path that fails loudly is safer than two that each half work. If that system cannot be reached at the moment you press the button, the site tells you so on the spot and asks you to call instead. It will not show you a thank you page for a request that did not arrive.

From there your details reach the licensed, insured contractor or contractors we introduce you to, so that they can look at the site of the work and price it. A project that turns out to be two trades may reach two companies for that reason. We do not sell your details, we do not trade them, and we do not add you to mailing lists about anything other than the masonry you asked about.

How long it is kept

A request is kept for as long as it is useful to the project you asked about and to any follow up arising from it, and is then deleted. Masonry here runs on a season rather than a week: the window in which work can be laid with no cold weather measures is about 149 days long, so a request made in November is frequently still an open conversation in May. That is why a record is not thrown away when the first call ends. Ask for yours to be deleted sooner and it will be. A contractor you were introduced to keeps their own record under their own terms, and deleting ours does not delete theirs, so ask them directly as well.

Your choices

You can ask what is held about you, ask for it to be corrected, or ask for it to be deleted. You can tell any contractor you were introduced to that you do not want to be contacted again, and that instruction stands on its own whatever we hold. You can also simply leave the optional fields blank.

Getting in touch about this policy

Use the request form and say that your message is about privacy, or call the number in the header. Both arrive in the same place and both get answered.